Privacy policy

Data controller

TIMAGRAD S.A.R.L. is responsible for personal data submitted through www.timagrad.com. Contact us at timagradsarl@gmail.com or 06 31 19 67 92.

Information we collect

• Name, telephone number and email address
• Requested service and selected package
• Origin, destination, dates and route details
• Volume, type of goods or belongings and free-text message
• Limited technical data needed to secure the form, such as the IP address

Purpose and legal basis

We use this information to review your request, prepare a quotation, contact you, organise a requested service and protect the form from abuse. Processing is based on your pre-contractual request, consent where required and TIMAGRAD’s legitimate interest in securing the service.

Recipients and transfers

Information is available to authorised TIMAGRAD staff. Resend is used as the technical email-delivery provider. Data is never sold. Any other sharing is limited to an operational, legal or contractual requirement.

Retention

Information is kept for as long as needed to process the request and manage the business relationship, then archived or deleted in accordance with applicable legal and accounting obligations.

Your rights

You may request access, correction or deletion and object to certain processing within the limits of Moroccan Law 09-08. Email timagradsarl@gmail.com and identify the subject of your request.

Security, cookies and local storage

The form uses server-side validation, an anti-bot field and submission limits. The site currently uses no advertising or audience-measurement cookies. A language preference may be stored locally in your browser.